CVE-2024-57726

Confirmed PUBLISHED

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive...

SimpleHelp · SimpleHelp remote support software

1 day faster than CISA KEV

Exploited in the wild Used in malware

Recommended Action

Prioritize remediation. Validate affected assets and apply vendor fixes on an accelerated timeline.

Confidence
Confirmed
Exploitation Status
Exploited in the wild
Observed in Sensors
No
Attempts (30d)
Unique Attacker IPs
CISA KEV
In CISA KEV
CVSS / EPSS
9.9 Critical EPSS 9.3%

At a Glance

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

cisa malware
CVE Published
Jan 15, 2025
Exploitation Reported
Jun 01, 2026
CVSS
9.9 Critical
EPSS
9.3%
Remote Low complexity No user interaction

Affected Versions

Vendor Product Version Status
n/a
n/a

n/a

Affected

CVE References

Recommended Actions

  • Prioritize remediation. Validate affected assets and apply vendor fixes on an accelerated timeline.
  • Use the Pro API to automate enrichment, telemetry, and workflow delivery for VM, SOC, and CTI pipelines.