CVE-2024-28987
Confirmed PUBLISHEDSolarWinds Web Help Desk Hardcoded Credential Vulnerability
Recommended Action
Prioritize remediation. Validate affected assets and apply vendor fixes on an accelerated timeline.
At a Glance
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
- CVE Published
- Aug 21, 2024
- Exploitation Reported
- Oct 15, 2024
- CVSS
- 9.1 Critical
- EPSS
- —
Affected Versions
| Vendor | Product | Version | Status |
|---|---|---|---|
| solarwinds |
webhelpdesk
|
0 to <= 12.8.3 |
Affected |
| SolarWinds |
Web Help Desk
|
12.8.3 Hotfix 1 and previous versions |
Affected |
CVE References
- solarwinds.com/trust-center/security-advisories/cve-2024-28987 solarwinds.com · CVE Record https://www.solarwinds.com/trust-center/security-advisories/cve-2024-...
- support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-... support.solarwinds.com · CVE Record https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web...
Recommended Actions
- Prioritize remediation. Validate affected assets and apply vendor fixes on an accelerated timeline.
- Check enrichment artifacts for scanner coverage and available PoCs before rolling remediation validation.
- Use the Pro API to automate enrichment, telemetry, and workflow delivery for VM, SOC, and CTI pipelines.
Known Exploited Vulnerability Sources
Catalogues that list this CVE as a known exploited vulnerability.
Per-source evidence links for KEV attestations are available through the KEVIntel Pro API.
Learn about Pro API access| Source | Added |
|---|---|
| CISA First | 2024-10-15 00:00 UTC |
Scanner Artifacts
Nuclei and Metasploit references linked to this CVE.
| Scanner | Reference | Detected |
|---|---|---|
| Nuclei | https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-28987.yaml | Apr 25, 2025 |
Virtual Patch
Compensating WAF rules to help reduce exposure to this CVE. Rule content and deployable vendor exports are available with KEVIntel Enterprise.
KEVIntel does not currently have a virtual patch for this CVE. When available, KEVIntel virtual patches ship as deployable ModSecurity, Cloudflare, and AWS WAF rules.
Enterprise feature. Virtual patch rule content and deployable vendor exports (ModSecurity, Cloudflare, AWS WAF) are available to KEVIntel Enterprise users.
CVSS Scores
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Exploitation Status
Exploited in the wild
Recorded 2024-10-15 00:00:00 UTC · CISA
Proof of concept available
Recorded 2024-09-24 18:12:38 UTC · GitHub
Weaknesses (CWE)
-
Use of Hard-coded Credentials
Scanner Integrations
| Scanner | Reference | Detected |
|---|---|---|
| Nuclei | https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-28987.yaml | Apr 25, 2025 |
| Nessus | https://www.tenable.com/plugins/nessus/206273 | Aug 28, 2024 |
Potential Proof of Concepts
These PoCs are unverified and could contain malware. Use at your own risk.
github · Created 2024-09-24 18:12:38 UTC · 6 stars
Proof of Concept Exploit for CVE-2024-28987: SolarWinds Web Help Desk Hardcoded Credential Vulnerability
github · Created 2024-09-05 09:01:58 UTC · 11 stars
Web Help Desk Hardcoded Credential Vulnerability (CVE-2024-28987)
nuclei · Created Unknown
Timeline
Key exploitation, disclosure, scanner coverage, and KEV attestation events for this CVE.
-
00:00 UTC about 1 year ago00:00 UTC · about 1 year ago
Nuclei template available
Scanner coverage available
-
00:00 UTC almost 2 years ago00:00 UTC · almost 2 years ago
Added to CISA KEV
Listed in the CISA Known Exploited Vulnerabilities catalog
-
09:01 UTC almost 2 years ago09:01 UTC · almost 2 years ago
Public PoC available
Public proof-of-concept code published
-
19:43 UTC almost 2 years ago19:43 UTC · almost 2 years ago
Nessus plugin available
Scanner coverage available
-
21:17 UTC almost 2 years ago21:17 UTC · almost 2 years ago
CVE published
Vulnerability disclosed publicly
-
20:27 UTC over 2 years ago20:27 UTC · over 2 years ago
CVE ID reserved
Identifier reserved by the CNA
Automate This Intelligence with the Pro API
Confidence scoring, exploit status, sensor telemetry, PoCs, scanner integrations, mentions, and tags are available programmatically for VM, SOC, and CTI workflows.
Pro API Example
GET /api/v2/pro/kevs/CVE-2024-28987
{
"cve_id": "CVE-2024-28987",
"title": "SolarWinds Web Help Desk Hardcoded Credential Vulnerability",
"affected_vendor": "SolarWinds",
"affected_product": "Web Help Desk",
"affected_versions": [
{ "vendor": "...", "product": "...", "status": "affected", "display_label": "..." }
],
"confidence": "Confirmed",
"cvss_score": 9.1,
"epss_score": null,
"exploit_status": {
"exploited_in_the_wild": true,
"active_exploitation_observed": false
},
"sensor_telemetry": { "...": "Pro API fields" },
"proof_of_concepts": [ "..." ],
"scanner_integrations": [ "..." ]
}