CVE-2024-20404
High PUBLISHEDA vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF attack on...
Not yet in CISA KEV
Recommended Action
Prioritize remediation. Validate affected assets and apply vendor fixes on an accelerated timeline.
At a Glance
A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF attack on an affected system. This vulnerability is due to insufficient validation of user-supplied input for specific HTTP requests that are sent to an affected system. An attacker could exploit this vulnerability by sending a crafted HTTP request to the affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated to the affected device.
- CVE Published
- Jun 05, 2024
- Exploitation Reported
- Jul 08, 2026
- CVSS
- 7.2 High
- EPSS
- —
Affected Versions
| Vendor | Product | Version | Status |
|---|---|---|---|
| Cisco |
Cisco Unified Contact Center Enterprise
|
N/A |
Affected |
| Cisco |
Cisco Unified Contact Center Express
|
N/A |
Affected |
| Cisco |
Cisco Finesse
|
12.6(2) |
Affected |
| Cisco |
Cisco Finesse
|
12.6(2)ES1 |
Affected |
| Cisco |
Cisco Finesse
|
12.6(2)ES2 |
Affected |
| Cisco |
Cisco Packaged Contact Center Enterprise
|
N/A |
Affected |
CVE References
- cisco-sa-finesse-ssrf-rfi-Um7wT8Ew sec.cloudapps.cisco.com · CVE Record https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurity...
Recommended Actions
- Prioritize remediation. Validate affected assets and apply vendor fixes on an accelerated timeline.
- Check enrichment artifacts for scanner coverage and available PoCs before rolling remediation validation.
- Use the Pro API to automate enrichment, telemetry, and workflow delivery for VM, SOC, and CTI pipelines.
Known Exploited Vulnerability Sources
Catalogues that list this CVE as a known exploited vulnerability.
Per-source evidence links for KEV attestations are available through the KEVIntel Pro API.
Learn about Pro API access| Source | Added |
|---|---|
| The Shadowserver First | 2026-04-01 00:00 UTC |
Scanner Artifacts
Nuclei and Metasploit references linked to this CVE.
| Scanner | Reference | Detected |
|---|---|---|
| Nuclei | https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-20404.yaml | Jun 01, 2026 |
Virtual Patch
Compensating WAF rules to help reduce exposure to this CVE. Rule content and deployable vendor exports are available with KEVIntel Enterprise.
KEVIntel does not currently have a virtual patch for this CVE. When available, KEVIntel virtual patches ship as deployable ModSecurity, Cloudflare, and AWS WAF rules.
Enterprise feature. Virtual patch rule content and deployable vendor exports (ModSecurity, Cloudflare, AWS WAF) are available to KEVIntel Enterprise users.
CVSS Scores
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N
Exploitation Status
Exploited in the wild
Recorded 2026-07-08 00:00:00 UTC · The Shadowserver
Proof of concept available
Recorded 2024-06-09 18:50:59 UTC · GitHub
Weaknesses (CWE)
-
Server-Side Request Forgery (SSRF)
Scanner Integrations
| Scanner | Reference | Detected |
|---|---|---|
| Nuclei | https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-20404.yaml | Jun 01, 2026 |
Potential Proof of Concepts
These PoCs are unverified and could contain malware. Use at your own risk.
github · Created 2024-06-09 18:50:59 UTC · 2 stars
nuclei · Created Unknown
Timeline
Key exploitation, disclosure, scanner coverage, and KEV attestation events for this CVE.
-
15:34 UTC about 2 months ago15:34 UTC · about 2 months ago
Nuclei template available
Scanner coverage available
-
00:00 UTC 4 months ago00:00 UTC · 4 months ago
Added to KEVIntel KEV Feed
High-confidence, third-party attested exploitation
-
18:50 UTC about 2 years ago18:50 UTC · about 2 years ago
Public PoC available
Public proof-of-concept code published
-
16:14 UTC about 2 years ago16:14 UTC · about 2 years ago
CVE published
Vulnerability disclosed publicly
-
15:08 UTC over 2 years ago15:08 UTC · over 2 years ago
CVE ID reserved
Identifier reserved by the CNA
Automate This Intelligence with the Pro API
Confidence scoring, exploit status, sensor telemetry, PoCs, scanner integrations, mentions, and tags are available programmatically for VM, SOC, and CTI workflows.
Pro API Example
GET /api/v2/pro/kevs/CVE-2024-20404
{
"cve_id": "CVE-2024-20404",
"title": "A vulnerability in the web-based management interface of Cisco Finesse could ...",
"affected_vendor": "Cisco",
"affected_product": "Cisco Unified Contact Center Enterprise, Cisco Unified Contact Center Express, Cisco Finesse, Cisco Packaged Contact Center Enterprise",
"affected_versions": [
{ "vendor": "...", "product": "...", "status": "affected", "display_label": "..." }
],
"confidence": "High",
"cvss_score": 7.2,
"epss_score": null,
"exploit_status": {
"exploited_in_the_wild": true,
"active_exploitation_observed": false
},
"sensor_telemetry": { "...": "Pro API fields" },
"proof_of_concepts": [ "..." ],
"scanner_integrations": [ "..." ]
}